This Privacy Policy describes how Giridih Municipal Corporation and its affiliates (collectively "Giridih Municipal Corporation", "we", "our", "us") collect, use, share, protect or otherwise process your information/personal data through our website https://paygmc.in/ (hereinafter referred to as the "Platform").
Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India.
By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.
We collect your personal data when you use our Platform, services or otherwise interact with us during the course of our relationship. The information collected may include, but is not limited to:
You always have the option not to provide information by choosing not to use a particular service or feature on the Platform.
We may also collect information regarding your transactions, behaviour, preferences and interactions on the Platform and with third-party business partners.
If you receive an email or phone call claiming to be from Giridih Municipal Corporation asking for your debit/credit card PIN, net banking password or OTP, never share such information. If already shared, immediately report it to the appropriate law enforcement authority.
We use your personal data to provide the services you request, improve customer experience, resolve disputes, troubleshoot issues, process payments, inform you about services, updates and offers, detect fraud, enforce our terms and conditions, conduct surveys, research and analytics, and for other lawful purposes described at the time of data collection.
We may share your personal data with our affiliates, corporate entities, service providers, payment partners, logistics partners, business partners and government authorities whenever required by law or necessary for providing services.
Personal information may also be disclosed to law enforcement agencies where required under applicable laws or legal processes.
We adopt reasonable security practices and procedures to safeguard your personal data against unauthorized access, disclosure, loss or misuse. Although we strive to protect your information, transmission over the Internet cannot be guaranteed to be completely secure. Users are responsible for maintaining the confidentiality of their login credentials.
You may request deletion of your account through your profile settings or by contacting us. However, account deletion may be delayed or refused in case of pending grievances, legal obligations or ongoing services.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or as required under applicable laws.
You may access, correct and update your personal information through the features available on the Platform.
By using this Platform, you consent to the collection, storage, use, disclosure and processing of your information in accordance with this Privacy Policy.
You may withdraw your consent by contacting the Grievance Officer. Please mention "Withdrawal of consent for processing personal data" in the subject line. Withdrawal of consent will not affect previous processing carried out lawfully.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Please review this page periodically for updates.