Return Policy

This Return Policy explains the conditions under which products purchased through the Giridih Municipal Corporation Platform may be returned or exchanged.

Return & Exchange Policy

1. We offer a return or exchange within 3 days from the date of purchase. If more than 3 days have passed since your purchase, you will not be eligible for a return, exchange, or refund.
2. To be eligible for a return or exchange, the product must:
   • Be unused and in the same condition as received.
   • Be returned with its original packaging and accessories.
   • Not be damaged due to misuse or improper handling.
3. Products purchased during a sale, promotional offer, or special discount may not be eligible for return or exchange unless otherwise specified.
4. Replacement of products will be provided only if the returned item is found to be defective, damaged, or received in an incorrect condition after verification.
5. Certain categories of products may be exempt from return, exchange, or refund. Such products will be clearly identified at the time of purchase.
6. Once we receive your returned product, it will be inspected by our team. You will receive an email or other communication acknowledging receipt of the returned item.
7. If your return or exchange request is approved after successful quality inspection, it will be processed in accordance with our Return, Refund, and Exchange Policies.

Contact Us

For any questions regarding our Return Policy or to initiate a return or exchange, please contact our customer support using the contact information available on the website.